Skip to main content
Get Started

Terms of Service.

These Terms of Service (these “terms”) contain the general terms and conditions that apply to customers and visitors (collectively, “users,” or “you”) of My Robin’s services, including those made available through this website, such as access to online ordering, contact us features, and the My Robin platform, as well as other digital resources and communications (collectively, the “services”). My Robin is a corporation organized and operating under the laws of the State of Delaware, having its principal place of business in New York.

These terms are an agreement between you and My Robin. Please read these terms carefully as they govern your conduct on this website and your use of the services. These terms are incorporated into and are supplemental to My Robin’s Privacy Policy, as well as any other specific, written agreements you may have with My Robin with respect to a good or service.

By using My Robin’s services, such as by implementing the platform, you accept and agree to be bound by and abide by these terms. By using these service you represent and warrant (a) you are eighteen (18) years of age or older, or, if you are under the age of 18, your legal guardian has reviewed and agreed to these terms on your behalf; (b) you have good right, title, and authority to enter into these terms on your own behalf and on behalf of any entity or person whom you purport to represent (which entity shall be considered part of you for purposes of these terms); (c) the use of these services and the entering into of these terms has been duly authorized and approved by any entity or person whom you represent; and (d) effective as of the date you first use the services, these terms constitute valid and binding obligations enforceable against you as described herein. If you do not agree to these terms, if your legal guardian has not read and agreed to these terms on your behalf, or if you are unable to make the foregoing representations and warranties, you must not use My Robin’s services.

1. GRANT OF LICENSE

The services, including all displays, images, video, and audio, as well as the design, selection, and arrangement thereof, are owned and provided by My Robin.
My Robin hereby grants you a non-exclusive, non-transferable, non-sublicensable, worldwide license to use the services subject to the restrictions in these terms. My Robin expressly reserves any rights not expressly granted herein. You are solely responsible for any hardware, software, and telecommunications necessary to access the services and My Robin makes no warranty or guaranty that the services will always be available or will not change. Your use of the services must be limited to only personal, noncommercial use for educational purposes or other lawful purposes consistent with My Robin’s goals of social, emotional wellness in the classroom and at home.

2. LICENSE AND USE RESTRICTIONS

Except as expressly authorized under these terms, you may not:

  • copy, modify, or create derivative works of the services, in whole or in part;
  • rent, lease, lend, sell, license, sublicense, assign, distribute, publish, transfer, or otherwise make available the services;
  • reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any software component of the services, in whole or in part;
  • remove any proprietary notices from the services;
  • use the services in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right or other right of any person, or that violates any applicable law;
  • combine or integrate the services with any software, technology, services, or materials not authorized by My Robin;
  • design or permit any applications to disable, override, or otherwise interfere with any My Robin communications to end users, consent screens, user settings, alerts, warning, or the like;
  • use the services to replicate or attempt to replace the user experience of the services in another application;
  • attempt to cloak or conceal your identity when requesting authorization to use the services;
  • use the services in connection with or to promote any products, services, or materials that constitute, promote, or are used primarily for the purpose of dealing in spyware, adware, or other malicious programs or code, counterfeit goods, items subject to U.S. embargo, unsolicited mass distribution of email (“spam”), multi-level marketing proposals, hate materials, hacking, surveillance, interception, or descrambling equipment, libelous, defamatory, obscene, pornographic, abusive, or otherwise offensive content, stolen products, and items used for theft, hazardous materials, or any illegal activities;
  • bully, intimidate, harass any user or use the services in any manner that is threatening, abusive, violent, harmful, or invasive of another’s privacy;
  • use the services to collect, disclose, or otherwise process another’s personal information without their consent or in any way in violation of applicable law;
  • impersonate another user or any other person or entity, or otherwise falsely state or misrepresent your affiliation with a person or entity;
  • use the services in any manner that is harmful to minors, including, without limitation, by transmitting or posting any content on the services that violates child pornography or sexual exploitation laws; or
  • use the services in any manner that My Robin determines in its reasonable discretion is abusive or harmful.

You also agree that you shall only use the services in a manner that complies with all applicable laws in the jurisdictions in which you use the services, and that you shall not violate or infringe the rights of any third party. Any such forbidden use shall immediately and automatically terminate your license to use the services without notice. As noted throughout these terms, My Robin expressly reserves the right to terminate your license to use and access to the services without notice at any time in its sole discretion.

3. TERM AND TERMINATION

These terms shall apply so long as you are using the services. My Robin may terminate your access to the services at any time for any or no reason. Upon termination of your access to the services, you shall immediately discontinue use of the services. These terms shall survive termination of the services to the extent applicable.

4. USERNAME AND PASSWORD

You may be required to provide certain registration details or other information and become a “Registered User” before accessing certain features of the services. It is a condition of your use of these services as a Registered User to ensure all the information you provide is correct, current, and complete. The information you provide will be treated and used in accordance with our Privacy Policy. If you choose or are provided with a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any other person or entity. You acknowledge that your account is personal to you and agree not to provide any other person with access to the online services or portions of it using your username, password, or other security information. You must notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You must exit from your account at the end of each session and use caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any user name, password, or other identifier, whether chosen or provided, at any time in our sole discretion for any or no reason, including, without limitation, if, in our opinion, you have violated any provision of these terms.

5. MODIFICATION OR DISCONTINUATION OF SERVICES

My Robin may, in its sole discretion and at any time, modify or discontinue the services in whole or in part. For modified services, you may be requested accept a modification or new terms when you log in to your account. If you do not accept the amended terms, you will not have access to the services. My Robin may discontinue its services at any time without notice. Any dated information is published as of its date only and we do not undertake any obligation or responsibility to update or amend any such information.

Furthermore, while access to and use of My Robin’s services is currently free to users, we may add certain paid features in the future. In addition, your standard data and messaging rates apply to the devices you use to access the services.

6. PROPRIETARY RIGHTS

The services, including, without limitation, any of My Robin’s Internet operations, design, content, hardware designs, algorithms, software (in source and object forms), user interface designs, other templates and designs, including, without limitation, templates and designs of goods offered or sold, algorithms, architecture, class libraries, and documentation (both printed and electronic), know-how, good will, moral rights, trade secrets and any related intellectual property rights throughout the world, and any derivative works, improvements, modifications, enhancements or extensions thereof shall remain the sole and exclusive property of My Robin, and you shall have no interest in them whatsoever.

All right, title, and interest in and to the services, except for information and content generated by you and third parties, are and will remain our exclusive property. Our intellectual property rights in the services are protected by copyright and trademark laws of the United States and international treaties, as well as other domestic and international laws. Nothing in these terms gives you a right to use our trademarks, logos, domain names, and other distinctive brands. There is also nothing in these terms that gives you the right to copy the services, to copy any feature or portion of the services, or create a derivative of the services, all of which is expressly prohibited. Unless prohibited by law, any feedback, comments, or suggestions you may provide regarding the services are entirely voluntary and we will be free to use your feedback, comments, or suggestions as we see fit and without any obligation or approval to you whatsoever.

Subject to the foregoing and consistent with applicable law, you (or your educational institution) will retain all ownership rights in any user content, that being the information you provide on the services. The template, tools, or features made available through the services to display such user content, however, remains owned solely and exclusively by My Robin. Further, to the extent permitted by law, you grant My Robin a limited, non-exclusive, sublicensable (as necessary to perform the services), worldwide, royalty-free, and transferable (but only to a successor) right and license to use user content as necessary to provide, improve, and make the services available to you and other users. You agree we may use any user content that has be anonymized or aggregated may be used for any lawful purpose, subject to My Robin’s Privacy Policy and any other agreement between My Robin and you or your educational institution. In any event, we will treat all personal information consistently with our Privacy Policy.

7. SUBMISSIONS OF OTHERS

You are solely responsible for the contents of your transmissions through the services. Your use of the services is subject to all applicable local, state, national and international laws and regulations and the license and use restrictions set forth above.

You agree to monitor the use of the services by any other person, whether a student, employee, agent, or otherwise, who is acting on your behalf, at your direction, or using your online account, for any activity that violates applicable laws, rules, and regulations or any of these terms, including any fraudulent, inappropriate, infringing, or potentially harmful behavior, and promptly restrict any offending users of the services from further use of the services. You agree to provide a resource for users of the services to report abuse of the services at your operations. As between you and us, you are responsible for all acts and omissions of your end users in connection with yours and their use of the services. You agree that you are solely responsible for posting any privacy notices and obtaining any consents from your end users required under applicable laws, rules, and regulations (including, without limitation, FERPA) for their use of the services and you represent and warrant that you have provided such notices and obtained such consents before submitting or allowing end users to submit information to us.

8. INDEMNIFICATION

You agree to immediately notify My Robin of and indemnify and hold My Robin, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the services, (including the unauthorized use of your account or any other breach of security attributable to your use of the services), the violation of these terms by you, or the infringement by you, or another user using your computer, on any intellectual property or other right of any person or entity.
Certain states’ applicable laws may limit or exclude these indemnification obligations. If you reside in such a jurisdiction, this section or certain aspects thereof may not apply to you. In such cases, this section applies to you in the fullest extent permitted by law.

9. DISCLAIMER OF WARRANTIES

You understand and agree that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON THE SERVICES OR ANY OTHER SERVICE OR WEBSITE LINKED TO THE SERVICES.

YOUR USE OF THE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, THEIR CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER MY ROBIN NOR ANY PERSON ASSOCIATED WITH MY ROBIN MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER MY ROBIN NOR ANYONE ASSOCIATED WITH MY ROBIN REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, MY ROBIN HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE APPLICABLE LAW.

AS INDICATED ABOVE, CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES. IF YOU RESIDE IN SUCH A JURISDICTION, SOME OR ALL OF THE ABOVE DISCLAIMERS OR EXCLUSIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN SUCH CASES, MY ROBIN WILL HAVE DISCLAIMED ALL SUCH WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW.

10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL MY ROBIN, ITS AFFILIATES, OR ITS LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE ONLINE SERVICES, ANY WEBSITES OR SERVICES LINKED TO IT OR ANY CONTENT OR SERVICES ON THE ONLINE SERVICES OR SUCH OTHER WEBSITES OR SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IF APPLICABLE LAW DOES NOT PERMIT A LIMITATION ON LIABILITY FOR DIRECT DAMAGES, MY ROBIN’S LIABILITY SHALL BE LIMITED TO THE GREATER OF ANY FEES YOU HAVE ACTUALLY PAID TO MY ROBIN FOR USE OF THE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENTS GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100).

AS INDICATED ABOVE, CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON CERTAIN DAMAGES. IF YOU RESIDE IN SUCH A JURISDICTION, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. IN SUCH CASES, MY ROBIN’S LIABILITY WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

11. YOUR RIGHTS

Nothing in these Terms is intended to nor should be construed as limiting rights you may have under applicable law with respect to your personal information. My Robin understands and is committed to complying with its obligations under federal law such as the Family Educational Rights and Privacy Act (“FERPA”) or the Children’s Online Privacy Protection Act (“COPPA”), as well as state law such as California’s Student Online Personal Information Protection Act (“SOPIPA”). For more information on My Robin’s policies with respect to your personal information, please see our Privacy Policy and Student Privacy Pledge.

12. NOTICES

Unless otherwise provided herein, notices given by My Robin to you will be given by email. Notices will be sent to the email address you provide to My Robin as part of the registration process, or to updated addresses which you provide to My Robin via notice consistent with this paragraph. Notices given by you to My Robin must be given by email to info@my-robin.com or such updated address and number as My Robin may provide you consistently with this notice provision. Notwithstanding anything herein to the contrary, it is your sole responsibility to update your address for notices hereunder, and notice sent to the email address last provided by you to My Robin shall be valid and binding on you regardless of whether such address has been changed, canceled, has expired, has been terminated, or otherwise becomes inoperative.

13. GOVERNING LAW AND DISPUTE RESOLUTION

These terms shall be governed by and construed in accordance with the laws of the State of Delaware notwithstanding any conflict of law’s provisions. You irrevocably and unconditionally: (i) consent to submit to the exclusive jurisdiction of the state and federal courts of Delaware (the “Delaware Courts”) for any litigation or controversy arising out of or relating to these terms, (ii) agree not to commence any litigation arising out of or relating to these terms except in the Delaware Courts and (iii) agree not to plead or claim that such litigation brought therein has been brought in an inconvenient forum.

14. GENERAL

If any provision of these terms is held by a court of competent jurisdiction to be contrary to law, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Any failure to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to in writing. The section titles in these terms are solely used for the convenience of the parties and have no legal or contractual significance. These terms may be assigned in whole or in part by My Robin. These terms may not be assigned in any manner by you without the express, prior written permission of My Robin.

Our failure to enforce any right or provision of these terms will not be deemed a waiver of such right or provision. Any waiver will be in writing and signed by the waiving party.

We may revise these terms at any time in our sole discretion by posting such revised terms the terms page (i.e., this webpage that you are currently viewing) or elsewhere in this site. Subject to applicable law, we may or may not contact you directly regarding any change to these terms. Accordingly, we recommend you review these terms on a regular basis for changes, consulting the last modified date above. Unless otherwise provided by law, continued use of our services following any change constitutes your acceptance of the change.

15. CONTACT

If you have questions regarding these terms, please contact us at info@my-robin.com.

Last Updated: March 30, 2021